The High-Performing Hospital Webinar Series
Why hospital productivity keeps falling despite more staff and what actually works
Date: Tuesday 19th May 2026
Format: Live online webinar
Time: 12:30pm to 1:10pm
Cost: Complimentary
Australia's hospitals are under unprecedented pressure. Staff numbers have risen, yet productivity continues to fall.
Clinicians spend less than half their day on patient care. The system is not failing for lack of effort; it is failing because of broken processes. The cost, to patients, to staff, and to organisational sustainability, is compounding every day.
This COMPLIMENTARY webinar is the first in a series drawing on the landmark book Leading Improvements and Organisational Excellence in Hospitals, edited by Prof. Danny Samson of Melbourne University, with practical insights contributed by Diana Bevington, CEO of Bevington Partners.
The series will examine:
where productivity is being lost
why conventional interventions often fail to achieve sustained results
how a systematic approach can address these issues at their source
With demand and complexity increasing, hospitals are losing productivity as clinicians spend too much time on non-clinical work and process failures consume capacity better directed to patient care. These issues are not the result of insufficient effort, but of underlying process failures that remain unaddressed.
If improving your hospital's performance is a priority, this is exactly where that conversation starts.
Register now. Your patients, your staff, and your bottom line will thank you.
Your Presenters:
Professor Danny Samson, University of Melbourne
Professor Samson is the editor of the recently published book, Leading Improvements and Organisational Excellence in Hospitals.
Senior leaders in complex, high-stakes organisations turn to Professor Danny Samson when they need rigorous, practical thinking on operations, management, and organisational performance.
Professor Samson combines academic rigour with hands-on executive advisory experience, giving him extensive expertise on both the what and the how of organisational improvement.
His expertise applied:
Operations expertise - Professor of Operations Management with decades of experience improving how large, complex organisations actually function.
Board-level perspective - Former Director, Transport Accident Commission; adviser to NAB, Toyota, and other major organisations.
Evidence-based approach - PhD (AGSM, UNSW), 150+ published papers; not theory for theory's sake but tested in real organisations.
Leadership development - Contributed to the Federal Karpin Task Force on leadership and management in Australia
Diana Bevington, Bevington Partners
Diana Bevington is one of the co-authors of the recently published book, Leading Improvements and Organisational Excellence in Hospitals.
Diana Bevington brings a rare combination of frontline management experience, healthcare sector knowledge, and a proven digital tool, providing her with practical and immediately deployable solutions in a hospital improvement context.
Diana helps hospitals and complex organisations cut through process inefficiency. She has worked directly with Peter MacCallum Hospital and other large, regulated organisations to deliver measurable operational improvement.
Her expertise applied:
Healthcare experience -Has worked with Peter MacCallum Hospital; understands the operational realities of clinical and administrative environments.
Process improvement at scale - Delivered outcomes across major organisations including ANZ Bank, Shell International, GE Capital, and the Transport Accident Commission
Proprietary tooling - Leads development of the patented, web-enabled XeP3 interface mapping tool licensed by organisations to accelerate analysis, engage staff, and monitor implementation
On-the-ground involvement - Former line manager across IT, sales, and call centres; not just a consultant, she has experience in running teams