Unbeatable results.
Do what you do - but better

Use cases…

  • Take cost out of your processes safely by eliminating process noise and low-value activity. Use the analytics data to identify where your efficiency is, fix it, and reduce cost with confidence.

    Get analytics fast and begin implementing change in 6 weeks

  • Create capacity in teams by removing waste and aggressively fixing all the gaps in your customer's happy path. Find your process efficiency with simple analytics pin-pointing where your process noise is. Stop paying to waste your customer's and staff's time.

  • Build your data-led case for restructuring your business and introducing automation and AI across your processes. Do this by focusing on what matters for your customers and your bottom-line.

    Get process improvement right before you introduce automation and agents. Save yourself wasted investment and, crucially, lost time.

  • Fix slow and error-prone processes faster than anyone else, stop customer complaints and unnecessary costs and do what you do better.

    XeP3’s process reengineering tools use tangible and workable data to make real - and guaranteed - performance improvements. Whether simplifying teams, accelerating operations speed or radically improving process outcomes, no other tool makes reengineering as effective.

  • Plan, deliver and embed the new normal quickly, retain your top talent, minimise customer loss and do it all with far less cost.

    Use XeP3’s analytics and lean process improvement tools to get the work right and integrate functions and organisations seamlessly.

  • Address the Noise that your customers feel and cut away all the reasons they can fall off the happy path. Just end up doing what your customer loves.

    When you take out noise and improve process efficiency, the research shows your customers feel it. Their happy path process is stronger and more customers stay on it.

  • Collaborate with your people right, build on their expertise of your customers and remove the stuff that drives your turnover

  • Our partners have used XeP3 to redesign enterprise-wide operating models, improve staff engagement and moral, standardise operations across global sites, create capacity for hard-to-recruit technical experts, and so much more

Get the right focus with process analytics

Unpack where process effort goes, both looking vertically - at your teams, and thinking horizontally - across your key business processes

Uncover noise across your processes

Pin-point process efficiency opportunities (noise) across your key business operations. Uncover what is driving your Noise.

Target solutions to eliminate the Noise and improve process performance, and identify value-drivers showing where to invest more effort

Make change stick

Get the right detail to drive process reengineering through collaboration with your people. See how your processes ACTUALLY happen.

Research revels most process efficiency noise remains under the radar of typical Lean process mapping and improvement. XeP3 gives you the truth.

Features

  • Noise Analytics

    Understand your processes and the Noise that gets in your people’s way. Quantify and prioritise your productive opportunity so you can target your ROI

  • Process reengineering

    Re-design processes to remove Noise and vastly improve speed and quality metrics. Know exactly what your cost reduction benefit will be and take the risk out of transition

  • Rapid Restructuring

    Only XeP3 allows you to restructure the work, then the roles, then the people. Doing so is not only the safest, but most sustainable approach. You only get one shot at this, save yourself from stuffing it up

  • Scenario Modelling

    Know the cost impact of your future process design options. See where and when you will realise benefits so you can plan your transformation with certainty and get your timing right

  • Customer Journey Mapping

    No one else can map your customer journey to process Noise and failure to vastly improve the customer experience, particularly for anyone who falls out of the ‘happy-path’

  • Supervisor Overload Metrics

    Get the most from your middle-layer by empowering them with the right work/leader balance to do what they need to do. Use data to heatmap your over and under-loaded managers and get the re-balance right

  • Staff Experience Mapping

    Make genuine improvement to your people’s experience.
    Build robust experience data tied to work, not simply pulse feedback. Get analytics to target what matters most to your team and have actionable data-led changes  

  • Black space | White Space

    Visualised time mapping that gives you the edge on your customer experience by mapping customer interaction points. Improve asset / service productivity with visualised utilisation data

  • Implementation Metrics

    Make change stick with Behavioural Change Indicators, giving you the earliest feedback data that your implementation is making a difference

  • Benchmarking

    See how your Noise level rates against others in the industry and how your processes compare. Get insights to plan how hard you need to go to move ahead of the pack

Are you ready?

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