Why every organisation needs the XeP3 Tool?

  • Interfacing activities permeate all business processes. They are necessary to pass ‘stuff’ from one person to the next – e.g. receive document, complete check, chase….
  • Interfacing activities take up huge amounts of resources. More than 50% of the activities carried out in every business process are interfacing activities.
  • Interfacing activities are invisible. They only appear as the connecting lines in process maps and are therefore hidden in plain sight!
  • Interfacing Activities are critical to achieving outcomes. Analysis pinpoints and quantifies all the causes of poor customer service, waste and employee dissatisfaction thus enabling strategic deployment of change.
  • XeP3 toolset is easy to use, web enabled tool and allows for fast  documentation of interfacing activities, precise definition of change needs, on-line implementation management & documentation maintenance.
  • XeP3 is fast e.g. interfacing activities across an entire organisation available in less than 3 weeks.
  • is used to document everything that your organisation does, including the usually undocumented interfacing activities, which are the primary drivers of poor productivity, customer service and employee satisfaction.
  • will quickly tell you the nature and size of the wasted time (Noise) in your organisation. The average Noise in our last 117 XeP3 applications is 33.6% Noise (this is equivalent to one and two third days per week of every employee’s time).
  • will engage all levels of the organisation (management and staff), is easy to use and has online, web based functionality.
  • always delivers dramatic and fast bottom line / performance gains quickly and sustainably - Case Studies

Contact Diana Perry or Sally Kelly to:

  • purchase a licence for the XeP3 toolset, or
  • arrange XeP3 Training including how it supports Lean and Six Sigma practitioners, or
  • discuss engaging a project manager/coach to use XeP3 for your change initiative