What are Interfacing Activities?
No organisation can deliver it’s strategic outcomes if it ignores interfacing activities
- Most organisations define and sequence functional activities well in process maps, procedures and job descriptions.
- Interfacing activities link the functional activities together.
- None of the 400 organisation who have used XeP3 had ever mapped their interfacing activities properly; XeP3 revealed that they absorbed 30-50% of the staffs’ time.
- Three
weeks is all you need to
map, measure and understand
your interfacing activities
to provide the platform
to fix your business fast, by
achieving:
- Strategically defined
and sequenced functional
activities (business processes) –
what staff have to do to deliver strategic intent - Minimum efficient interfacing activity – to support transfer of information/product between personnel
- Strategically defined
and sequenced functional
activities (business processes) –
Interfacing Activities are tasks such as receive, check and prepare which are usually only indicated by connecting lines on a process map.
Activity mapping in 400 organisations shows interfacing activities outnumber documented* activities 3:1.
*Documented in job descriptions, procedures or process maps.
