What are Interfacing Activities?

No organisation can deliver it’s strategic outcomes if it ignores interfacing activities

  • Most organisations define and sequence functional activities well in process maps, procedures and job descriptions.
  • Interfacing activities link the functional activities together.
  • None of the 400 organisation who have used XeP3 had ever mapped their interfacing activities properly; XeP3 revealed that they absorbed 30-50% of the staffs’ time.
  • Three weeks is all you need to map, measure and understand your interfacing activities to provide the platform to fix your business fast, by achieving:
    • Strategically defined and sequenced functional activities (business processes) –
      what staff have to do to deliver strategic intent
    • Minimum efficient interfacing activity – to support transfer of information/product between personnel

Interfacing Activities are tasks such as receive, check and prepare which are usually only indicated by connecting lines on a process map.

Activity mapping in 400 organisations shows interfacing activities outnumber documented* activities 3:1.
*Documented in job descriptions, procedures or process maps.